How to report highways issues

Published 6 April 2016

As you may be aware the highways call centre will no longer be accepting emails as a way of reporting defects. They are encouraging the public to use the new reporting systems in place as well as the 0300 111 8000 number.

The first link below is to the ‘report it’ page on the website and the second link goes to the ‘Mystaffs’ app page which has separate links to download the app through Google Play store or iTunes.

• Report an issue
• Get the app

It is hoped that you find this useful, the report it system is easy to use and if you want to attach photos you can. Once reported this goes straight in to the system ready to be directed to the correct team without having to go through the call centre.

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